Call Us -1-316-871-8729
Animal Shipping Guarantee
Once your order has been placed online, someone will contact you via phone or email within 1 business day to schedule a shipping date. Once your day has been scheduled Reptiles Etcetera will send you a tracking number via email.
Reptiles Etcetera guarantees our animals to arrive alive, healthy, and feeding. In case of dissatisfaction Reptiles Etcetera must be notified within 12 hours of arrival. We must be contacted via telephone and if we don't pick up you have to leave a voicemail with the time and date and your concern. We do not guarantee animals that are not signed for on the first delivery attempt or packages that were lost due to carrier error. You must be there and sign for your animal delivery.
All animal shipments chosen for overnight delivery are guaranteed for live arrival. However in addition live arrival can only be guaranteed when temperatures in route are between 35-90 degrees.
Call with any questions at (316) 871-8729.
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Need Help? Mail us info_reptilesetcetera.com
